Our store is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the safe handling of credit card information by our store and its service providers.
Read more about PCI-DSS compliance by Shopify.
The following payments are accepted:
You can pay by Visa, Mastercard and American Express. Visa and Mastercard are verified by a secure code. Payment is debited from your card once you place the order.
You can choose to pay with credit card or your already registered PayPal® account.
Returns, Exchanges & Complaints
The MVDSGN of course want you to be happy with your item. Therefore, we always give you the opportunity to return the item in 14 days. Send back the item with optional postal service. If you need help please send us an email at firstname.lastname@example.org to receive a packing slip. The cost of return shipping will be deducted from your refund.
The only condition is that the goods will be returned in the original condition, which means that it is not used. Always attach the original packaging and any labels.
Normally it takes about two weeks after you have sent your return to us before receiving any reimbursement.
What happens if I receive a product with a defect?
If you received a product with a defect, please send us a picture where the mistake can be clearly seen. Then, simply contact our customer service at that address and send us the picture: email@example.com . It must be done within two months of a claim.
What happens if I receive the wrong item?
If you received the wrong item, please send us a picture where the mistake can be clearly seen. Then, simply contact our customer service at that address and send us the picture: firstname.lastname@example.org . It must be done within 14 days for a wrongly supplied product.
Delivery rates for original artworks:
|Standard delivery (FedEx, UPS, DPD)|
|Tracking provided. Insured against loss. Delivery date not guaranteed.|
|Austria, Belarus, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Ukraine||Free|
Delivery for t-shirts printed on-demand and dispatched by SPOD Europe:
|Tracking and delivery date not guaranteed. Letter post or delivery by DHL/Royal Mail possible.|
|Value of goods||€10,01 and above||€40,01 and above||€75,01 and above||€125,01 and above|
|Bosnia & Herzegovina|
|Isle of Man|
|Tracking provided. Insured against loss. Delivery date not guaranteed. Sent via UPS.|
|Value of goods||€24,99 and above||€51,0 and above||€491,0 and above|
|Bosnia & Herzegovina|
|Isle of Man||€15||€19|
For various reasons, there are some countries that MVDSGN cannot ship to. Below is a complete list of all the countries that MVDSGN cannot process orders for:
- Packstations in Germany
- Marshall Islands
- North Korea
- North Macedonia
- Northern Maria Island
- Saint Kitts & Nevis
- South Sudan
- State of Palestine
- The United States of America
- Virgin Islands